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Horaxa / Plumbing

For plumbing firms

The 8 pm call-out has to make money too

Horaxa is job sheet software for plumbing firms. It records the hours and materials of every repair from your phone, so you know what each call-out, each bathroom refit and each project has cost before you send the invoice.

Updated on

Completed daily job sheet for a plumbing call-out: hours, materials and work carried out Horaxa screen on a phone
The daily job sheet for a call-out, completed in the app and ready for the customer to sign. Fictitious data.

Where the money goes

All your costs in one place

Lots of small jobs and little time to write things down. That is exactly where the unseen money leaks away.

Call-out

The out-of-hours leak

You rush out, fix it and charge a round figure. Travel, the return visit and the out-of-hours surcharge never get costed.

With Horaxa: The plumber logs hours and travel on their phone, and you see what that call-out really cost.

Refit

The bathroom that drags on

The quote was a guess. The customer changes their mind, a broken soil stack turns up and the extra hours go unbilled.

With Horaxa: A guide quote based on the actual hours of similar jobs, and a clock that warns you before you overrun.

Materials

The part picked up on the way

An elbow, a trap, a tap. It is paid for at the merchant's, never charged to a job and never reaches the invoice.

With Horaxa: Charge the part to the job sheet in a second.

At a glance

Every job, with its clock

Grey while all is well, orange from 60% and red once you go over. It works just as well for a call-out as for a full project.

REMAINING18h · 44% used032
Flat, 12 Calle del Mar
Bathroom refit · 14 of 32 h
Within budget
REMAINING7h · 82% used040
Hotel Miramar
Soil stack · 33 of 40 h
Keep an eye on it this week
OVER BUDGET+0.5h · 112% used04
Soler family
Call-out · 4.5 of 4 h
Call-out over its hours

Example with invented names and figures. In the app each clock opens up to show the hours by person and by day.

Free calculator

What is the least you should charge for a call-out?

It counts travel, materials and the out-of-hours surcharge, and shows the price below which you lose money. The calculation runs in your browser: nothing is sent anywhere.

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Example figures: replace them with your own. This is an indicative calculation.

On the road, from your phone

A call-out, from the phone call to the job sheet

Swipe to see the walkthrough. The plumber does it all from their phone.

Calendar and timesheet of a plumber on a phone
01Hours when you finishTap the day, pick the job and keep working time and travel apart.
Assistant searching for a part from a photo
02Photograph the partHoraxa looks up the reference in stores or suggests ordering it.
Horaxa stores with a category of plumbing fittings
03Materials charged to the repairWhatever leaves stores is recorded against that job.
Repair detail showing hours per plumber and materials charged
04Every repair, with its costHours per person and materials charged, at a glance.

What you see and where it comes from

What the owner of a plumbing firm sees

InformationWhere you see itWho enters it
Hours on each repairThe job's clockThe plumber, from their phone
TravelIts own hour typeThe plumber, when logging hours
Materials usedJob detailCharged when taken from stores
Job sheetWord document on your templateThe plumber; the AI only suggests the text
Customer emails about call-outsThe owner's inboxSorted automatically

Frequently asked questions

How much should I charge for an emergency plumbing call-out?

At the very least, the cost of the working and travel hours with the out-of-hours surcharge, plus materials, divided by one minus your margin. The calculator on this page does it with your own figures.

Can I record travel time separately?

Yes. Hour types are configurable for each company, so travel can be a type of its own.

Does it work for a sole trader or a small firm?

Yes, the Professional plan covers up to 5 users. Logging the hours on a job takes about 30 seconds from your phone.

What about the materials I buy at the merchant's?

The part is charged to the job sheet in a second, along with the stock taken from stores. Supplier invoices are read and charged to the job if they carry its code, and a person checks before confirming.

How much does Horaxa cost?

€149 a month excl. VAT for up to 5 users and €349 a month for up to 20 users, with €15 a month per extra user and a one-off setup fee. No lock-in and a 15-day trial with no card. See pricing.

Try Horaxa on this week's call-outs

15 days, no card. You will know which ones made you money and which did not.